What was the outcome of this? I have submitted ticket 273796 today and received no response whatsoever. I am having a major problem acting on your alert that most of my accounts are nearing 90 day expiry, and require re-authenticating. However, neither the Classic nor Neon software will allow me to do so.
As an investor, this is rather disappointing, especially when you make play of winning prizes from such as the British Bank Awards. As you will appreciate, I do not really want to resort to using one of your competitors going forward.